Short Term Rental Terms
Short-Term Rental Terms & Conditions
Welcome to your home away from home!
Please read the following terms carefully before booking your stay at the Charlotte Cozy Hygge Retreat via Gudwell. These terms are in place to protect both you (the guest) and us (the hosts) and to ensure a safe, respectful, and positive experience.
By booking directly, you agree to:
- Be 25 years of age or older at the time of booking.
- Respect the home, furnishings, and neighborhood.
- Take full responsibility for any damage, missing items, or violations.
- Abide by the cancellation and refund policies listed on the product page.
- Pay a fully refundable $400 security deposit, which will be returned within 7 business days of checkout if no issues are reported.
Security Deposit Details
- This deposit is held separately from your nightly rate.
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It will be refunded in full if:
- No property damage is reported
- No extra guests or unauthorized pets were brought
- Check-out instructions were followed
House Rules Summary
- No smoking or vaping indoors
- No parties or events
- Quiet hours are from 10 PM to 8 AM
- Registered guests only unless otherwise approved in writing
- Pets must be pre-approved in advance
Full check-in/check-out info and house rules are included in your welcome guide once booked.
Booking Notes
- Check availability first via live calendar
- Once availability is confirmed, you may book directly through this site
- Want Airbnb protections instead of a deposit? You’re welcome to book through Airbnb
Cancellations & Refunds
- Full refund if canceled 30 days or more before check-in
- 50% refund if canceled 14–29 days before check-in
- No refund if canceled less than 14 days before check-in
If you have questions before booking, contact us here.
By booking directly, you help support small businesses while enjoying a handcrafted, one-of-a-kind retreat experience.
Thank you for choosing the Charlotte Cozy Hygge Retreat!